Received at 5:52pm, Dec 21, 2017..Since i dont own any apple products, I am quite certain this is just another scam..Probably something along the line of fake IRS calls, 'microsoft' stating my computer has been hacked, etc...I ignored the call, but thought i would share this bit of information..
Of course, it is a scam and a robo caller. When CID shows Out of Area OR Toll Free Call and POS hang up after the 2nd ring, it is a sure fire sign they are POS scammers making robo calls to see if they can catch a big fish !!!! POS think we are as stupid as they are and will answer their stupid call. We used to pay $190 monthly to AT&T and now we are paying $220 monthly. But we are the ones who have to screen incoming calls and then we have to post messages for everyone else to be aware of these POS. If this is Apple's customer service number and they can't protect it, then they themselves are a stupid company. Every time we block one POS robo caller, they spread like fleas and call us from another number. Panasonic Call Block on high alert. Hell is will be too comfortable for these POS.
I keep getting calls from this number and other numbers leaving messages to call about my apple products saying someone has been trying to hack my account. I keep blocking, and they keep calling from different numbers. I have already received 2 calls today about it, both from different numbers and it's only 10:45 am. These people are relentless and this is a scam!
Same thing happened to me...1800 694-7466 and anyone else who calls from apple. YOU CALL APPLE yourself right away to confirm. They are a complete scam, DO NOT LET THEM NEAR YOUR COMPUTER or GIVE THEM ANY INFO AT ALL. THEY HAVE Nothing to do with apple. You were not hacked except by them. I know because I fell for their scam and they signed me up for bitcoin and tried taking money out of my bank account. They are getting more sophisticated. NEVER give private info to ANYONE who calls you out of the blue, no matter what they say.
Called & I believed them - gave them good information & then had to call & close accounts. They used a tool call Anydesk to take over my desktop - & charged to my Bank of America credit for access to another app.