I keep getting calls from HRRG, they leave a message saying they look forward to helping me. I called back and found out they are a collection agency, for an unpaid emergency room bill. It is my bill, and the first time I spoke with a female in their office, I explained to her that I am under physician's care and unable to work. I told her I could not make an arrangement at the time. She was yelling at me that it's my responsibility to pay my bills. I kept telling her I can't pay now, and she kept barking at me and even called me names. I finally agreed to pay them $20 a month, even though I knew I couldn't afford it. I never sent in a payment, and they keep calling, several times a day. I called them today and asked to speak to a supervisor. I was told that they needed to take my name and number and have a sup call me back. I have asked them numerous times not to call me anymore. I worked as a debt collector in the legal dept for a large third party collector. I know the FDCPA guidelines and not once has anyone at that office given me the mini miranda....'this is an attempt to collect a debt and any information obtained will be used for the purpose of collecting the debt.' This is required by law by the FTC. They are breaking federal law and I'm going to do something about it. I went to see my attorney today, and I'm filing suit against them.