If you have a store or credit card that is sponsored by Comenity Bank and have missed a payment, made a change to the account, or are eligible for changes to your account, you will receive a call from this number. Comenity holds most (but not limited too) of your Mall-related cards such as Buckle B, Hot Topic, Victoria Secrets, and so on. If there is not an active card listed in your name/phone number you will not receive calls for this number. They do not solicit. There's a different number that will call for that sort. This is not a scam. Answer. If you are unfamiliar with the card, better have your credit report checked for fraud.