Dont bother they lie. The guy told me i could have a 60% discount for broadband package. I had the same package a couple of monts ago it cost¬£40. Now he wants me to pay ¬£29. 99. How the hell is that 60% discount. They are a joke save yourself alot of time and dont answer.
Asked if I was Mrs.... As they got the gender wrong said no and asked who the guy was. No reply and he hung up. As BT have promised never to call me 3 times previously this would be no surprise judging by previous