If you want to contact someone in Amazon Services Technical Support dial +1.866.226.2966. Webstore, Fulfilment by Amazon, Merchants Program, 3rd party sales, selling on Amazon, and the like. www.amazonservices.com
Carrie Russell is in Accounts Payable at Amazon. If you need to contact her, call the main number and ask for her. I am sure she can clear this up for you. It's unlikely that it's a scam, but do reply if you don't get it sorted out.
Have been getting calls from this number for a while. It is clearly the Amazon phone number but that does not mean the caller id isn't being falsified. Besides, if it really WAS Amazon I think they would leave a message. No message to me means possible scammer
A call from Carrie Russell seeking address and phone number to send me a cheque ... An e-mail from Dinesh Pawar confirms she is an employee. However, cheque never arrives and the only Carrie Russell I can find is an ebook author whose book is sold by Amazon. To me, these calls are identity scams from someone who has pirated Amazon.com' s address...I do have a digi-rights account with mobi-pocket (which Amazon.com bought) and I think they have hi-jacked my account with mobi-pocket