I was charged by this company. I actually only opened my acct with WF a couple months ago, but the service was so horrid that I had to cancel. However, I am 100% sure that I did sign up for this service, and likely you did as well. The banker told me that to qualify for the college free checking, I would have to sign up for a couple of 'products', one of them being this ID theft protection. I was supposed to get a free credit report, which still has never showed, so I was waiting to cancel my subscription. However, a few days ago, I closed my bank account with WF, and today, I got charged for January through this company. BE AWARE: THEY ARE NOT DIRECTLY AFFILIATED WITH WELLS FARGO. THEY WILL FIND A DIFFERENT ACCOUNT OR CREDIT CARD TO CHARGE YOU IF YOUR WF ACCOUNT IS CLOSED. YOU MUST PERSONALLY CALL AND CANCEL, AND THEY WILL SAY ANYTHING POSSIBLE TO CHANGE YOUR MIND ABOUT CANCELLING.Hope this helps. Good luck all.