Spectrum, again.. They bill you a month in advance on yer statement.. I'm not paying thier month in advance, not paying for something I've not received yet, so they call every month and try to trick you into answering by saying 'there has been a change in your account'. This NEVER happened when time Warner ran it. As soon as we got stuck with spectrum, the calls started.. I have all thier numbers blocked.. Just a desperate attempt to get 2 months worth of money at once out of you.. I pay my month of service when I have used it, same time every month.. Thier crappy service goes up every year a higher percentage then gas and electric.. Sharks..