Not a scam, folks. This number is for AEP/PSO. I was not able to pay my bill in full, but paid everything that I could at that time, except for the last $51 of said statement. (I am making sure all of my bills gets paid something so I stay afloat and get everything under control -- and things are slowly, but surely getting better). Then the next month's bill came out (thus adding that $52 to my new balance, which became a past due amount. AEP sends the next month's statement, along with a cut-off/disconnect service notice that I am past due for that amount, and cut-off will take place during a particular time frame (yes, even though I always pay almost all of the bill every month). I even stopped using my AC (turned off switch) to lower consumption, but they still bill me the same huge amounts, damn them. So, if you do not pay in full, you ARE in arrears, and even if you pay something every month they will still disconnect service until you meat that amount in arrears on or before the cut-off date. Miss it and they cut you off, no mercy. You cannot carry past due balances in any dollar amount, not even when you pay something each month so that you are never actually skipping any month's payment. It's just a big ocean out there with too many fishies... If you can't swim, you sink...you just have to learn how to float, I guess. I just hate their calls...makes me feel like telling them to shove it. But I don't....